The Relationship-Centric Organization: Nonprofit CRM

Check out articles that Hagen 20/20 has published recently on Idealware.org about nonprofit CRM:

“Creating the Relationship-Centric Organization”;

“Understanding Constituents & Processes”;

“Searching for CRM Software”.

eBay’s Social Sector Toolkit

eBay, in coordination with Craigslist Foundation, hired Hagen 20/20 to write a whitepaper about the company’s tools that can provide benefits to the nonprofit sector. The services include GivingWorks, PayPal, and Skype. Read more about “eBay Inc’s Toolkit for the Social Sector”.

Hagen 20/20 @ Craigslist’s Nonprofit Bootcamp

Over 1,500 nonprofit leaders and supporters recently gathered in Berkeley at the Craigslist Foundation’s annual “Nonprofit Bootcamp”. Hagen 20/20 participated in a Technology Makeover panel, providing advice on stengthening the technology plan and building stronger customer relationships to the Sacred Heart Community Service, the nonprofit selected as a case study.